Support

Help for billing, restore purchases, app issues, and privacy questions.

The first public support flow uses a single shared mailbox for support and privacy requests.

Contact

Email support@fooddiary.app for support and privacy requests. This shared mailbox is the public contact path referenced by the landing site and store listings, including questions about uploaded photo handling and metadata retention.

Support scope

  • Billing questions and subscription troubleshooting.
  • Restore purchase guidance after starting over on a fresh installation.
  • App issues related to meal capture, diary entries, or summary screens.
  • Privacy questions and deletion-related requests.

Photo privacy questions

Uploaded meal photos are normalized before storage and served through private read URLs. If the original image includes GPS EXIF tags, location metadata may be retained in the normalized image. Contact support@fooddiary.app if you need clarification about that behavior or want help with deletion-related requests.

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